Your contact persons at the Financial Aid Office
Our staff on site are happy to answer your questions about BAföG and student financing. Please note that our headquarters in Dresden and our Oberlausitz Division have different areas of responsibility.
- Financial Aid Office (BAföG-Amt) for Dresden and Tharandt
Responsible for students of TU Dresden (except IHI), HTW Dresden, HfBK Dresden, HfM Dresden, Palucca Hochschule, Hochschule für Kirchenmusik Dresden and Fachhochschule Dresden - Financial Aid Office (BAföG-Amt) for Zittau and Görlitz
Responsible for students of the University of Applied Sciences Zittau/Görlitz, the International Institute Zittau of the TU Dresden (IHI), the University of Applied Sciences for Social Work, Education and Care Dresden (EHS) and the Dresden International University (DIU)
Service hotline for BAföG Digital
If you have any questions about the digital application for study start-up aid and the BAföG calculator via the website bafoeg-digital.de, you can contact the BAföG hotline or the BMBF (from 09.2024):
+49 800 2236 341(Monday – Thursday 08:00 – 18:00 and Friday 08:00 – 16:30)
Financial Aid Office (BAföG-Amt) for Dresden and Tharandt
The Financial Aid Office at our headquarters in Dresden is responsible for students at universities in Dresden and Tharandt.
Availability at the turn of the year 2024/25
The last opening time in the old year will be on Tuesday, 17 December 2024, from 9:00 to 12:00. From 21.12.2024 up to and including 01.01.2025, our business unit will also be unavailable by phone. The first opening time in the new year will take place on Thursday, January 2, 2024, from 13:00 to 17:00.
Office hours at the Financial Aid Office in Dresden
Our staff are happy to help you in person on site at our BAföG Office during the following hours:
| Tuesday | 9:00 AM – 12:00 AM |
|---|---|
| Thursday | 1:00 PM – 5:00 PM |
Current note on availability by telephone
The timely processing of BAföG applications is our highest priority at the moment. Due to the very high volume of applications, our staff is currently only available by telephone on the following days:
| Monday | from 10:30 AM |
|---|---|
| Wednesday | from 10:30 AM |
We kindly ask you to refrain from inquiries regarding the processing status of your BAföG application.
General availability (outside of application processing)
You can obtain general advice by telephone (BAföG Hotline) under the telephone number +49 351 4697-526 during the following times:
| Monday - Friday | 10:00 AM – 2:00 PM |
|---|
General advice is also available at the following e-mail address: bafoeg@studentenwerk-dresden.de
BAföG-Amt in Dresden
Studentenwerk DresdenAmt für Ausbildungsförderung
Fritz-Löffler-Straße 18
01069 Dresden Map Contact form
Data protection notice
If you wish to communicate unencrypted via email with the Student Finance Division, please sign the appropriate user agreement:
Download as PDFIndividual appointments
In exceptional cases where it is impossible for you to come by during our opening hours, we offer the possibility of making an individual appointment outside our opening hours.
Responsible staff members for processing BAföG applications in Dresden
All our staff members at the Financial Aid Office are assigned a letter sequence that represents the first few letters of applicants’ surname:
| First letter of last name | Staff member | Contact | Room |
|---|---|---|---|
| First letter of last name A, Ba - Bes | Natalie Rube-Djomotschkin | Send an Emailnatalie.rube-djomotschkin@studentenwerk-dresden.de +49 351 4697-549 | Room: 401 |
| First letter of last name Bet - Bz, C, Da - Dec, Wec - Weig | Ines Stark | Send an Emailines.stark@studentenwerk-dresden.de +49 351 4697-548 | Room: 402 |
| First letter of last name Ded - Dz, E, Fa - Fif, Weih - Weis | Manuela Mäge | Send an Emailmanuela.maege@studentenwerk-dresden.de +49 351 4697-514 | Room: 404 |
| First letter of last name Fig - Fz, Ga - Go, Weit - Wen | Claudia Balzer-Heinke | Send an Emailclaudia.balzer-heinke@studentenwerk-dresden.de +49 351 4697-515 | Room: 405 |
| First letter of last name Gp - Gz, Ha - Hens, Weo - Wetzk | Kerstin Hasenpusch | Send an Emailkerstin.hasenpusch@studentenwerk-dresden.de +49 351 4697-516 | Room: 406 |
| First letter of last name Hent - Hz, I, Ja - Jah, Wetzl - Wier | Manuela Zscharschuch | Send an Emailmanuela.zscharschuch@studentenwerk-dresden.de +49 351 4697-517 | Room: 407 |
| First letter of last name Jai - Jz, Ka - Knoc, Wies - Wilh | Jana Beutin | Send an Emailjana.beutin@studentenwerk-dresden.de +49 351 4697-520 | Room: 415 |
| First letter of last name Knod - Kz, La - Lao, Wili - Wink | Nadine Frenzel | Send an Emailnadine.frenzel@studentenwerk-dresden.de +49 351 4697-521 | Room: 416 |
| First letter of last name Lap - Lz, Ma, Winl - Woj | Janet Medger | Send an Emailjanet.medger@studentenwerk-dresden.de +49 351 4697-573 | Room: 417 |
| First letter of last name Mb - Mz, Na - Ngt, Wok - Woll | Claudia Rose | Send an Emailclaudia.rose@studentenwerk-dresden.de +49 351 4697-523 | Room: 418 |
| First letter of last name Ngu - Nz, O, Pa - Pohla, Wolm - Wun | Sandra Strietzel | Send an Emailsandra.strietzel@studentenwerk-dresden.de +49 351 4697-524 | Room: 419 |
| First letter of last name Pohlb - Pz, Q, Ra - Rich, Wuo - Wz, X, Y, Za - Zaj | Jana Jordan | Send an Emailjana.jordan@studentenwerk-dresden.de +49 351 4697-512 | Room: 420 |
| First letter of last name Rici - Rz, Sa - Schme, Zak - Zen | Sylvia Kohser | Send an Emailsylvia.kohser@studentenwerk-dresden.de +49 351 4697-546 | Room: 421 |
| First letter of last name Schmf - Sh, Zeo - Zig | Verena Lang | Send an Emailverena.lang@studentenwerk-dresden.de +49 351 4697-537 | Room: 515 |
| First letter of last name Si - Sz, Ta - The, Zih - Zof | Manuela Zeidler | Send an Emailmanuela.zeidler@studentenwerk-dresden.de +49 351 4697-538 | Room: 516 |
| First letter of last name Thf - Tz, U, V, Zog - Zz | Katja Scholz | Send an Emailkatja.scholz@studentenwerk-dresden.de +49 351 4697-539 | Room: 517 |
Financial Aid Office (BAföG-Amt) for Zittau and Görlitz
At our office in Zittau, we are responsible for students at the Hochschule Zittau/Görlitz and at the Internationales Hochschulinstitut (IHI) in Zittau.
Opening hours at the Financial Aid Office in Zittau
Our staff are happy to help you personally on site at our BAföG Office during the following hours:
| Tuesday | 9:00 AM – 12:30 noon | 1:30 PM – 3:00 PM |
|---|---|---|
| Wednesday | 9:00 AM – 12:30 noon | 1:30 PM – 3:00 PM |
| Thursday | Thursday 1:00 PM – 3:00 PM |
Information on opening hours and availability by phone
We kindly ask you to make an appointment for your personal on-site consultation in advance. This will give us time to prepare for the appointment and help avoid waiting times. Please make an appointment online:
Make appointment nowPlease note: You will need to set up a password and register an account so you can change your appointment later and allow us to contact you.
If you cannot visit us during our listed office hours, you may make an appointment with your contact person outside our opening hours.
If you cannot reach your contact person by phone, we recommend writing a personal email to them or using our general BAföG contact form to contact us.
BAföG guidance on site in Görlitz
We offer regular guidance on site for students in Görlitz:
Exclusively during the lecture and examination period
Wednesdays from 9:00 to 12:00 and 13:00 to 14:30
in Room 011, House G II (Brückenstr. 1, 02826 Görlitz)
We kindly ask you to make an appointment for your personal on-site consultation in advance. This will give us time to prepare for the appointment and help avoid waiting times. Please make an appointment online:
Make appointment nowPlease note: You will need to set up a password and register an account so you can change your appointment later and allow us to contact you.
BAföG-Amt in Zittau
Studentenwerk DresdenGeschäftsbereich Oberlausitz
Hochwaldstraße 12
02763 Zittau General inquiries
Data protection notice
If you wish to communicate unencrypted via email with the Student Finance Division, please sign the appropriate user agreement:
Download as PDFResponsible staff members for processing BAföG applications in Zittau and Görlitz
All our staff members at the Financial Aid Office are assigned a letter sequence that represents the first few letters of applicants’ last name:
| Letter | Staff member | Contact | Room |
|---|---|---|---|
| First letter of last name A - Ko | Barbara Wündrich | Send an Emailbarbara.wuendrich@studentenwerk-dresden.de +49 3583 6881-61 | Room: 0.2.11 |
| First letter of last name Kp - O | Neele Polke | Send an Emailneele.polke@studentenwerk-dresden.de +49 3583 6881-62 | Room: 0.2.10 |
| First letter of last name P - Z | Katrin Lehmann | Send an Emailkatrin.lehmann@studentenwerk-dresden.de +49 3583 6881-63 | Room: 0.2.09 |
Our team leader is responsible for specific inquiries (processing objections, decisions of BAföG eligibility in special cases e.g. switching majors). | |||
| Team leaderTeam leader | Matthias Baldt | matthias.baldt@studentenwerk-dresden.de +49 3583 6881-60 | Room: 0.2.05 |