Your Position:

Your contact persons at the Financial Aid Office

Our staff on site are happy to answer your questions about BAföG and student financing. Please note that our headquarters in Dresden and our Oberlausitz Division have different areas of responsibility.

For questions about electronic applications on the BAföGdigital platform, please call the hotline at +49 (0) 800 2236 341.

Financial Aid Office (BAföG-Amt) for Dresden and Tharandt

The Financial Aid Office at our headquarters in Dresden is responsible for students at universities in Dresden and Tharandt.

Office hours at the Financial Aid Office in Dresden

Our staff are happy to help you in person on site at our BAföG Office during the following hours:

Important Note: On Thursday, 6/2 and Friday, 6/3/2022, the entire Student Finance Division will be closed due to internal training. We ask for your understanding.
Tuesday9:00 AM – 12:00 AM
Thursday1:00 PM – 3:00 PM
Availability by phone during opening hours

During our opening hours, our priority is offering personal guidance to students. Therefore, we may not always be able to take your call during opening hours. If you can’t reach your contact person during opening hours, please try again later.

Making individual appointments for guidance

In exceptional cases where it is impossible for you to come by during our opening hours or if you have an urgent inquiry, we offer the possibility of making a telephone appointment outside our opening hours with your contact person.

Availability of the Student Financing Service Office by telephone

You can obtain advice by telephone from the Student Financing Service Office at
+49 (0) 351 4697-526 during the following times:

Important Note: On Thursday, 6/2 and Friday, 6/3/2022, the entire Student Finance Division will be closed due to internal training. We ask for your understanding.
Monday9:00 AM – 3:00 PM
Tuesday9:00 AM – 3:00 PM
Wednesday9:00 AM – 3:00 PM
Thursday9:00 AM – 3:00 PM
Friday9:00 AM – 1:00 PM
View of the exterior of the Studentenwerk Dresden headquarters

BAföG-Amt in Dresden

Studentenwerk Dresden
Amt für Ausbildungsförderung
Fritz-Löffler-Straße 18
01069 Dresden

Fax: +49 (0) 351 4697-550

Map Contact form

Data protection notice

If you wish to communicate unencrypted via email with the Student Finance Division, please sign the appropriate user agreement:

Download as PDF

Responsible staff members for processing BAföG applications in Dresden

All our staff members at the Financial Aid Office are assigned a letter sequence that represents the first few letters of applicants’ surname:

First letter of
last name
Staff memberContactRoom
Allgemeine Fragen Allgemeine Fragen Send an Emailbafoeg@studentenwerk-dresden.de +49 (0) 351 4697-526Room:
First letter of last name
A, Ba - Berr
Manuela Mäge Send an Emailmanuela.maege@studentenwerk-dresden.de +49 (0) 351 4697-514Room: 404
First letter of last name
Bers - Bz, Ca - Ck
Manuela Zeidler Send an Emailmanuela.zeidler@studentenwerk-dresden.de +49 (0) 351 4697-515Room: 405
First letter of last name
Cl - Cz, D, E, Fa - Fk
Kerstin Hasenpusch Send an Emailkerstin.hasenpusch@studentenwerk-dresden.de +49 (0) 351 4697-516Room: 406
First letter of last name
Fl - Fz, Ga - Grn
Martina Jahn Send an Emailmartina.jahn@studentenwerk-dresden.de +49 (0) 351 4697-520Room: 415
First letter of last name
Gro - Gz, Ha - Hes
Katja Scholz Send an Emailkatja.scholz@studentenwerk-dresden.de +49 (0) 351 4697-521Room: 416
First letter of last name
Het - Hz, I, J, Ka - Kat
Janet Medger Send an Emailjanet.medger@studentenwerk-dresden.de +49 (0) 351 4697-573Room: 417
First letter of last name
Kau - Krd
Claudia Rose Send an Emailclaudia.rose@studentenwerk-dresden.de +49 (0) 351 4697-523Room: 418
First letter of last name
Kre - Kz, La - Lis
Sandra Strietzel Send an Emailsandra.strietzel@studentenwerk-dresden.de +49 (0) 351 4697-524Room: 419
First letter of last name
Lit - Lz, Ma - Mh
Jana Jordan Send an Emailjana.jordan@studentenwerk-dresden.de +49 (0) 351 4697-512Room: 420
First letter of last name
Mi - Mz, N, Oa - Og
Sylvia Kohser Send an Emailsylvia.kohser@studentenwerk-dresden.de +49 (0) 351 4697-546Room: 421
First letter of last name
Oh - Oz, P, Q, Ra - Reim
Desiree Gaitzsch Send an Emaildesiree.gaitzsch@studentenwerk-dresden.de +49 (0) 351 4697-530Room: 503
First letter of last name
Rein - Rz, Sa - Schl
Viola Franke Send an Emailviola.franke@studentenwerk-dresden.de +49 (0) 351 4697-531Room: 504
First letter of last name
Schm - Sd
Kristin Kranz Send an Emailkristin.kranz@studentenwerk-dresden.de +49 (0) 351 4697-537Room: 515
First letter of last name
Se - Sz
Sylvia Jäger Send an Emailsylvia.jaeger@studentenwerk-dresden.de +49 (0) 351 4697-538Room: 516
First letter of last name
Ta - Tz, U, V, Wa - Wal
Jana Beutin Send an Emailjana.beutin@studentenwerk-dresden.de +49 (0) 351 4697-539Room: 517
First letter of last name
Wam - Wz, X, Y, Z
Ines Stark Send an Emailines.stark@studentenwerk-dresden.de +49 (0) 351 4697-540Room: 518

Financial Aid Office (BAföG-Amt) for Zittau and Görlitz

At our office in Zittau, we are responsible for students at the Hochschule Zittau/Görlitz and at the Internationales Hochschulinstitut (IHI) in Zittau.

Opening hours at the Financial Aid Office in Zittau

Our staff are happy to help you personally on site at our BAföG Office during the following hours:

Tuesday9:00 AM – 12:30 noon1:30 PM – 3:00 PM
Wednesday9:00 AM – 12:30 noon1:30 PM – 3:00 PM
ThursdayThursday 1:00 PM – 3:00 PM
Information on opening hours and availability by phone

We kindly ask you to make a personal appointment in advance. This will give us time to prepare for the appointment and help avoid waiting times. Please make an appointment online:

Make appointment now

Please note: You will need to set up a password and register an account so you can change your appointment later and allow us to contact you.

If you cannot visit us during our listed office hours, you may make an appointment with your contact person outside our opening hours.

If you cannot reach your contact person by phone, we recommend writing a personal email to them or using our general BAföG contact form to contact us.

BAföG guidance on site in Görlitz

We offer regular guidance on site for students in Görlitz:

Wednesday 9:00 AM – 12:00 noon and 1:00 PM – 2:30 PM
(Only during the lecture and exam period)
Room 011, Building G II (Brückenstr. 1, 02826 Görlitz)

We kindly ask you to make a personal appointment in advance. This will give us time to prepare for the appointment and help avoid waiting times. Please make an appointment online:

Make appointment now

Please note: You will need to set up a password and register an account so you can change your appointment later and allow us to contact you.

View of the exterior of our office in Zittau

BAföG-Amt in Zittau

Studentenwerk Dresden
Geschäftsbereich Oberlausitz
Hochwaldstraße 12
02763 Zittau

Fax: +49 (0) 3583 6881-69

General inquiries

Data protection notice

If you wish to communicate unencrypted via email with the Student Finance Division, please sign the appropriate user agreement:

Download as PDF

Responsible staff members for processing BAföG applications in Zittau and Görlitz

All our staff members at the Financial Aid Office are assigned a letter sequence that represents the first few letters of applicants’ last name:

LetterStaff memberContactRoom
First letter of last name
A - K
Barbara Wündrich Send an Emailbarbara.wuendrich@studentenwerk-dresden.de +49 (0) 3583 6881-61Room: 0.2.11
First letter of last name
L - T
Katrin Lehmann Send an Emailkatrin.lehmann@studentenwerk-dresden.de +49 (0) 3583 6881-63Room: 0.2.09
First letter of last name
U - Z
Birgit Paulsen Send an Emailbirgit.paulsen@studentenwerk-dresden.de +49 (0) 3583 6881-62Room: 0.2.10

Our team leader is responsible for specific inquiries (processing objections, decisions of BAföG eligibility in special cases e.g. switching majors).

Team leaderTeam leaderMatthias Baldt matthias.baldt@studentenwerk-dresden.de +49 (0) 3583 6881-60Room: 0.2.05