Your Position:
Homepage Financing Our staff on site
  1. Homepage
  2. Financing
  3. Our staff on site

Your contact persons at the Financial Aid Office

Our staff on site are happy to answer your questions about BAföG and student financing. Please note that our headquarters in Dresden and our Oberlausitz Division have different areas of responsibility.

For questions about electronic applications on the BAföGdigital platform, please call the hotline at +49 800 2236 341.

Financial Aid Office (BAföG-Amt) for Dresden and Tharandt

The Financial Aid Office at our headquarters in Dresden is responsible for students at universities in Dresden and Tharandt.

Office hours at the Financial Aid Office in Dresden

Our staff are happy to help you in person on site at our BAföG Office during the following hours:

Tuesday9:00 AM – 12:00 AM
Thursday1:00 PM – 5:00 PM
Limited availability by phone

Now, our top priority is the timely processing of BAföG applications. Therefore, we kindly ask you not to inquire about the status of your application by telephone. If you have an urgent inquiry, we ask you to come to our office hours in person. Thank you for understanding.

Making individual appointments for guidance

In exceptional cases where it is impossible for you to come by during our opening hours or if you have an urgent inquiry, we offer the possibility of making a telephone appointment outside our opening hours with your contact person.

Phone consultation hours

You can obtain advice by telephone at +49 351 4697-526 during the following times:

Monday10:00 AM – 2:00 PM
Tuesday10:00 AM – 2:00 PM
Wednesday10:00 AM – 2:00 PM
Thursday10:00 AM – 2:00 PM
Friday10:00 AM – 2:00 PM
View of the exterior of the Studentenwerk Dresden headquarters

BAföG-Amt in Dresden

Studentenwerk Dresden
Amt für Ausbildungsförderung
Fritz-Löffler-Straße 18
01069 Dresden

Fax: +49 351 4697-550

Map Contact form

Data protection notice

If you wish to communicate unencrypted via email with the Student Finance Division, please sign the appropriate user agreement:

Download as PDF

Responsible staff members for processing BAföG applications in Dresden

Wichtiger Hinweis: Bitte beachten Sie die geänderten Zuständigkeiten für die BAföG-Antragsbearbeitung. Studierende der Evangelischen Hochschule Dresden (EHS) und der Dresden International University (DIU) werden absofort von unserer Geschäftsstelle in Zittau betreut.

All our staff members at the Financial Aid Office are assigned a letter sequence that represents the first few letters of applicants’ surname:

First letter of
last name		Staff memberContactRoom
Allgemeine Fragen Allgemeine Fragen Send an Emailbafoeg@studentenwerk-dresden.de +49 351 4697-526Room:
First letter of last name
A, Ba - Bie		Jana Beutin Send an Emailjana.beutin@studentenwerk-dresden.de +49 351 4697-549Room: 401
First letter of last name
Bif - Bz, C, Da - Dq		Ines Stark Send an Emailines.stark@studentenwerk-dresden.de +49 351 4697-742Room: 402
First letter of last name
Dr - Dz, E, F, Ga - Gak		Manuela Mäge Send an Emailmanuela.maege@studentenwerk-dresden.de +49 351 4697-514Room: 404
First letter of last name
Gal - Gz, Ha - Haq		Manuela Zeidler Send an Emailmanuela.zeidler@studentenwerk-dresden.de +49 351 4697-515Room: 405
First letter of last name
Har - Hz, I, Ja - Jag		Kerstin Hasenpusch Send an Emailkerstin.hasenpusch@studentenwerk-dresden.de +49 351 4697-516Room: 406
First letter of last name
Jah - Jz, Ka - Kq		Martina Jahn Send an Emailmartina.jahn@studentenwerk-dresden.de +49 351 4697-520Room: 415
First letter of last name
Kr - Kz, La - Lum		Katja Scholz Send an Emailkatja.scholz@studentenwerk-dresden.de +49 351 4697-521Room: 416
First letter of last name
Lun - Lz, M, Na - Nf		Janet Medger Send an Emailjanet.medger@studentenwerk-dresden.de +49 351 4697-573Room: 417
First letter of last name
Ng - Nz, O, P, Q		Claudia Rose Send an Emailclaudia.rose@studentenwerk-dresden.de +49 351 4697-523Room: 418
First letter of last name
R, Sa - Schd		Sandra Strietzel Send an Emailsandra.strietzel@studentenwerk-dresden.de +49 351 4697-524Room: 419
First letter of last name
Sche - Schus		Jana Jordan Send an Emailjana.jordan@studentenwerk-dresden.de +49 351 4697-512Room: 420
First letter of last name
Schut - Sz, Ta - Thn		Sylvia Kohser Send an Emailsylvia.kohser@studentenwerk-dresden.de +49 351 4697-546Room: 421
First letter of last name
Tho - Tz, U, V, Wa - Weh		Kristin Kranz Send an Emailkristin.kranz@studentenwerk-dresden.de +49 351 4697-537Room: 515
First letter of last name
Wei - Wz, X, Y, Z		Sylvia Jäger Send an Emailsylvia.jaeger@studentenwerk-dresden.de +49 351 4697-538Room: 516

Financial Aid Office (BAföG-Amt) for Zittau and Görlitz

At our office in Zittau, we are responsible for students at the Hochschule Zittau/Görlitz and at the Internationales Hochschulinstitut (IHI) in Zittau.

Opening hours at the Financial Aid Office in Zittau

Our staff are happy to help you personally on site at our BAföG Office during the following hours:

Tuesday9:00 AM – 12:30 noon1:30 PM – 3:00 PM
Wednesday9:00 AM – 12:30 noon1:30 PM – 3:00 PM
ThursdayThursday 1:00 PM – 3:00 PM
Information on opening hours and availability by phone

We kindly ask you to make an appointment for your personal on-site consultation in advance. This will give us time to prepare for the appointment and help avoid waiting times. Please make an appointment online:

Make appointment now

Please note: You will need to set up a password and register an account so you can change your appointment later and allow us to contact you.

If you cannot visit us during our listed office hours, you may make an appointment with your contact person outside our opening hours.

If you cannot reach your contact person by phone, we recommend writing a personal email to them or using our general BAföG contact form to contact us.

BAföG guidance on site in Görlitz

We offer regular guidance on site for students in Görlitz:

Wednesday 9:00 AM – 12:00 noon and 1:00 PM – 2:30 PM
(Only during the lecture and exam period)
Room 011, Building G II (Brückenstr. 1, 02826 Görlitz)

We kindly ask you to make an appointment for your personal on-site consultation in advance. This will give us time to prepare for the appointment and help avoid waiting times. Please make an appointment online:

Make appointment now

Please note: You will need to set up a password and register an account so you can change your appointment later and allow us to contact you.

View of the exterior of our office in Zittau

BAföG-Amt in Zittau

Studentenwerk Dresden
Geschäftsbereich Oberlausitz
Hochwaldstraße 12
02763 Zittau

Fax: +49 3583 6881-69

General inquiries

Data protection notice

If you wish to communicate unencrypted via email with the Student Finance Division, please sign the appropriate user agreement:

Download as PDF

Responsible staff members for processing BAföG applications in Zittau and Görlitz

All our staff members at the Financial Aid Office are assigned a letter sequence that represents the first few letters of applicants’ last name:

LetterStaff memberContactRoom
First letter of last name
A - K		Barbara Wündrich Send an Emailbarbara.wuendrich@studentenwerk-dresden.de +49 3583 6881-61Room: 0.2.11
First letter of last name
L - T		Katrin Lehmann Send an Emailkatrin.lehmann@studentenwerk-dresden.de +49 3583 6881-63Room: 0.2.09
First letter of last name
U - Z		Birgit Paulsen Send an Emailbirgit.paulsen@studentenwerk-dresden.de +49 3583 6881-62Room: 0.2.10

Our team leader is responsible for specific inquiries (processing objections, decisions of BAföG eligibility in special cases e.g. switching majors).

Team leaderTeam leaderMatthias Baldt matthias.baldt@studentenwerk-dresden.de +49 3583 6881-60Room: 0.2.05