Your contact persons at the Financial Aid Office
Our staff on site are happy to answer your questions about BAföG and student financing. Please note that our headquarters in Dresden and our Oberlausitz Division have different areas of responsibility.
For questions about electronic applications on the BAföGdigital platform, please call the hotline at +49 (0) 800 2236 341.
Financial Aid Office (BAföG-Amt) for Dresden and Tharandt
The Financial Aid Office at our headquarters in Dresden is responsible for students at universities in Dresden and Tharandt.
Office hours at the Financial Aid Office in Dresden
Our staff are happy to help you in person on site at our BAföG Office during the following hours:
| Tuesday | 9:00 AM – 12:00 AM |
|---|---|
| Thursday | 1:00 PM – 3:00 PM |
Availability by phone during opening hours
During our opening hours, our priority is offering personal guidance to students. Therefore, we may not always be able to take your call during opening hours. If you can’t reach your contact person during opening hours, please try again later.
Making individual appointments for guidance
In exceptional cases where it is impossible for you to come by during our opening hours or if you have an urgent inquiry, we offer the possibility of making a telephone appointment outside our opening hours with your contact person.
Availability of the Student Financing Service Office by telephone
You can obtain advice by telephone from the Student Financing Service Office at
+49 (0) 351 4697-526 during the following times:
| Monday | 9:00 AM – 3:00 PM |
|---|---|
| Tuesday | 9:00 AM – 3:00 PM |
| Wednesday | 9:00 AM – 3:00 PM |
| Thursday | 9:00 AM – 3:00 PM |
| Friday | 9:00 AM – 1:00 PM |
BAföG-Amt in Dresden
Studentenwerk DresdenAmt für Ausbildungsförderung
Fritz-Löffler-Straße 18
01069 Dresden
Fax: +49 (0) 351 4697-550
Map Contact formData protection notice
If you wish to communicate unencrypted via email with the Student Finance Division, please sign the appropriate user agreement:
Download as PDFResponsible staff members for processing BAföG applications in Dresden
All our staff members at the Financial Aid Office are assigned a letter sequence that represents the first few letters of applicants’ surname:
Financial Aid Office (BAföG-Amt) for Zittau and Görlitz
At our office in Zittau, we are responsible for students at the Hochschule Zittau/Görlitz and at the Internationales Hochschulinstitut (IHI) in Zittau.
Opening hours at the Financial Aid Office in Zittau
Our staff are happy to help you personally on site at our BAföG Office during the following hours:
| Tuesday | 9:00 AM – 12:30 noon | 1:30 PM – 3:00 PM |
|---|---|---|
| Wednesday | 9:00 AM – 12:30 noon | 1:30 PM – 3:00 PM |
| Thursday | Thursday 1:00 PM – 3:00 PM |
Information on opening hours and availability by phone
We kindly ask you to make a personal appointment in advance. This will give us time to prepare for the appointment and help avoid waiting times. Please make an appointment online:
Make appointment nowPlease note: You will need to set up a password and register an account so you can change your appointment later and allow us to contact you.
If you cannot visit us during our listed office hours, you may make an appointment with your contact person outside our opening hours.
If you cannot reach your contact person by phone, we recommend writing a personal email to them or using our general BAföG contact form to contact us.
BAföG guidance on site in Görlitz
We offer regular guidance on site for students in Görlitz:
Wednesday 9:00 AM – 12:00 noon and 1:00 PM – 2:30 PM
(Only during the lecture and exam period)
Room 011, Building G II (Brückenstr. 1, 02826 Görlitz)
We kindly ask you to make a personal appointment in advance. This will give us time to prepare for the appointment and help avoid waiting times. Please make an appointment online:
Make appointment nowPlease note: You will need to set up a password and register an account so you can change your appointment later and allow us to contact you.
BAföG-Amt in Zittau
Studentenwerk DresdenGeschäftsbereich Oberlausitz
Hochwaldstraße 12
02763 Zittau
Fax: +49 (0) 3583 6881-69
General inquiriesData protection notice
If you wish to communicate unencrypted via email with the Student Finance Division, please sign the appropriate user agreement:
Download as PDFResponsible staff members for processing BAföG applications in Zittau and Görlitz
All our staff members at the Financial Aid Office are assigned a letter sequence that represents the first few letters of applicants’ last name:
| Letter | Staff member | Contact | Room |
|---|---|---|---|
| First letter of last name A - K | Barbara Wündrich | Send an Emailbarbara.wuendrich@studentenwerk-dresden.de +49 (0) 3583 6881-61 | Room: 0.2.11 |
| First letter of last name L - T | Katrin Lehmann | Send an Emailkatrin.lehmann@studentenwerk-dresden.de +49 (0) 3583 6881-63 | Room: 0.2.09 |
| First letter of last name U - Z | Birgit Paulsen | Send an Emailbirgit.paulsen@studentenwerk-dresden.de +49 (0) 3583 6881-62 | Room: 0.2.10 |
Our team leader is responsible for specific inquiries (processing objections, decisions of BAföG eligibility in special cases e.g. switching majors). | |||
| Team leaderTeam leader | Matthias Baldt | matthias.baldt@studentenwerk-dresden.de +49 (0) 3583 6881-60 | Room: 0.2.05 |