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Your contact persons at the Financial Aid Office

Our staff on site are happy to answer your questions about BAföG and student financing. Please note that our headquarters in Dresden and our Oberlausitz Division have different areas of responsibility.

Service hotline for BAföG Digital

If you have any questions about the digital application for study start-up aid and the BAföG calculator via the website bafoeg-digital.de, you can contact the BAföG hotline or the BMBF (from 09.2024):

+49 800 2236 341

(Monday – Thursday 08:00 – 18:00 and Friday 08:00 – 16:30)

Financial Aid Office (BAföG-Amt) for Dresden and Tharandt

The Financial Aid Office at our headquarters in Dresden is responsible for students at universities in Dresden and Tharandt.

Office hours at the Financial Aid Office in Dresden

Our staff are happy to help you in person on site at our BAföG Office during the following hours:

Tuesday9:00 AM – 12:00 AM
Thursday1:00 PM – 5:00 PM

General availability (outside of application processing)

You can obtain general advice by telephone (BAföG Hotline) under the telephone number +49 351 4697-526 during the following times:

Monday - Friday10:00 AM – 2:00 PM

General advice is also available at the following e-mail address: bafoeg@studentenwerk-dresden.de

View of the exterior of the Studentenwerk Dresden headquarters

BAföG-Amt in Dresden

Studentenwerk Dresden
Amt für Ausbildungsförderung
Fritz-Löffler-Straße 18
01069 Dresden
Map Contact form

Data protection notice

If you wish to communicate unencrypted via email with the Student Finance Division, please sign the appropriate user agreement:

Download as PDF

Individual appointments

In exceptional cases where it is impossible for you to come by during our opening hours, we offer the possibility of making an individual appointment outside our opening hours.

Responsible staff members for processing BAföG applications in Dresden

All our staff members at the Financial Aid Office are assigned a letter sequence that represents the first few letters of applicants’ surname:

First letter of
last name		Staff memberContactRoom
First letter of last name
A, Ba - Berl		Natalie Rube-Djomotschkin Send an Emailnatalie.rube-djomotschkin@studentenwerk-dresden.de +49 351 4697-549Room: 401
First letter of last name
Berm - Bz, C, Da - Dec, Weo - Wes		Ines Stark Send an Emailines.stark@studentenwerk-dresden.de +49 351 4697-548Room: 402
First letter of last name
Ded - Dz, E, Fa - Fir, Wet - Wieh		Manuela Mäge Send an Emailmanuela.maege@studentenwerk-dresden.de +49 351 4697-514Room: 404
First letter of last name
Fis - Fz, Ga - Gre, Wiei - Wilh		Claudia Balzer-Heinke Send an Emailclaudia.balzer-heinke@studentenwerk-dresden.de +49 351 4697-515Room: 405
First letter of last name
Grf - Gz, Ha - Heq, Wili - Winke		Kerstin Hasenpusch Send an Emailkerstin.hasenpusch@studentenwerk-dresden.de +49 351 4697-516Room: 406
First letter of last name
Her - Hz, I, Ja - Jes, Winkf - Wir		Manuela Zscharschuch Send an Emailmanuela.zscharschuch@studentenwerk-dresden.de +49 351 4697-517Room: 407
First letter of last name
Jet - Jz, Ka - Kol, Wis - Woj		Jana Beutin Send an Emailjana.beutin@studentenwerk-dresden.de +49 351 4697-520Room: 415
First letter of last name
Kom - Kz, La - Leh, Wok - Wolf		Nadine Frenzel Send an Emailnadine.frenzel@studentenwerk-dresden.de +49 351 4697-521Room: 416
First letter of last name
Lei - Lz, Ma - Men, Wolg - Wul		Janet Medger Send an Emailjanet.medger@studentenwerk-dresden.de +49 351 4697-573Room: 417
First letter of last name
Meo - Mz, Na - Ng, Wum - Wz, X, Ya - Ye		Claudia Rose Send an Emailclaudia.rose@studentenwerk-dresden.de +49 351 4697-523Room: 418
First letter of last name
Nh - Nz, O, Pa - Pos, Yf - Yz, Za - Zas		Sandra Strietzel Send an Emailsandra.strietzel@studentenwerk-dresden.de +49 351 4697-524Room: 419
First letter of last name
Pot - Pz, Q, Ra - Rod, Zat - Zen		Jana Jordan Send an Emailjana.jordan@studentenwerk-dresden.de +49 351 4697-512Room: 420
First letter of last name
Roe - Rz, Sa - Schmi, Zeo - Zier		Sylvia Kohser Send an Emailsylvia.kohser@studentenwerk-dresden.de +49 351 4697-546Room: 421
First letter of last name
Schmj - Sob, Zies - Zim		Verena Lang Send an Emailverena.lang@studentenwerk-dresden.de +49 351 4697-537Room: 515
First letter of last name
Soc - Sz, Ta - Tl, Zin - Zol		Manuela Zeidler Send an Emailmanuela.zeidler@studentenwerk-dresden.de +49 351 4697-538Room: 516
First letter of last name
Tm - Tz, U, V, Wa - Wen, Zom - Zz		Katja Scholz Send an Emailkatja.scholz@studentenwerk-dresden.de +49 351 4697-539Room: 517

Financial Aid Office (BAföG-Amt) for Zittau and Görlitz

At our office in Zittau, we are responsible for students at the Hochschule Zittau/Görlitz and at the Internationales Hochschulinstitut (IHI) in Zittau.

Opening hours at the Financial Aid Office in Zittau

Our staff are happy to help you personally on site at our BAföG Office during the following hours:

Tuesday9:00 AM – 12:30 noon1:30 PM – 3:00 PM
Wednesday9:00 AM – 12:30 noon1:30 PM – 3:00 PM
ThursdayThursday 1:00 PM – 3:00 PM
Information on opening hours and availability by phone

We kindly ask you to make an appointment for your personal on-site consultation in advance. This will give us time to prepare for the appointment and help avoid waiting times. Please make an appointment online:

Make appointment now

Please note: You will need to set up a password and register an account so you can change your appointment later and allow us to contact you.

If you cannot visit us during our listed office hours, you may make an appointment with your contact person outside our opening hours.

If you cannot reach your contact person by phone, we recommend writing a personal email to them or using our general BAföG contact form to contact us.

BAföG guidance on site in Görlitz

We offer regular guidance on site for students in Görlitz:

Exclusively during the lecture and examination period
Wednesdays every two weeks from 9:00 to 12:00 and 13:00 to 14:30
in Room 011, House G II (Brückenstr. 1, 02826 Görlitz)

We kindly ask you to make an appointment for your personal on-site consultation in advance. This will give us time to prepare for the appointment and help avoid waiting times. Please make an appointment online:

Make appointment now

Please note: You will need to set up a password and register an account so you can change your appointment later and allow us to contact you.

View of the exterior of our office in Zittau

BAföG-Amt in Zittau

Studentenwerk Dresden
Geschäftsbereich Oberlausitz
Hochwaldstraße 12
02763 Zittau
General inquiries

Data protection notice

If you wish to communicate unencrypted via email with the Student Finance Division, please sign the appropriate user agreement:

Download as PDF

Responsible staff members for processing BAföG applications in Zittau and Görlitz

All our staff members at the Financial Aid Office are assigned a letter sequence that represents the first few letters of applicants’ last name:

LetterStaff memberContactRoom
First letter of last name
A - K		Barbara Wündrich Send an Emailbarbara.wuendrich@studentenwerk-dresden.de +49 3583 6881-61Room: 0.2.11
First letter of last name
L - Z		Katrin Lehmann Send an Emailkatrin.lehmann@studentenwerk-dresden.de +49 3583 6881-63Room: 0.2.09

Our team leader is responsible for specific inquiries (processing objections, decisions of BAföG eligibility in special cases e.g. switching majors).

Team leaderTeam leaderMatthias Baldt matthias.baldt@studentenwerk-dresden.de +49 3583 6881-60Room: 0.2.05