Your Position:

Social Counseling Service


In social counseling, face-to-face video consultations are also available by appointment. For this purpose, we use the certified online platform of RED connect - Videosprechstunde, which was developed for the healthcare sector and guarantees securely encrypted video calls

To make an appointment, please use our appointment booking system:

Appointment booking system
Plakatmotiv „Vielfalt“ von Alexandra Wilhelm
Poster motif "Diversity" by Alexandra Wilhelm

You are studying and you know what credit points, tutorials and SHK are. Nevertheless, it is possible that not everything will go smoothly and that you will need independent and objective advice on social or financial problems during your student life.

The counseling center of the Student Services (Studentenwerk) is your first place to go for this. It is open to all students of the universities of Dresden and Zittau/Görlitz.

You have questions concerning

  • Securing your livelihood during your studies
  • Pregnancy and child care during your studies
  • Planning your life in general
  • Studying with disabilities

We want

  • To listen to you
  • To find orientation and solution approaches together with you
  • To inform you about suitable support offers
  • To bring you in contact with other competent partners or agencies

Consultations are also offered in English.

The counseling is free of charge and is bound to professional discretion.

For short-term counsel, for example to apply for financial aid and loans, you can come to our office hours. Please make an appointment for more in-depth counseling, either by telephone or email.



On site

Studentenwerk Dresden
Fritz-Löffler-Str. 18
5. floor, room 525
01069 Dresden
Tel.: 0351 4697-661/-662

Office hours

You are welcome to arrange a personal consultation appointment. In addition, telephone consultations, video consultations or inquiries by e-mail are of course still possible.


Phone: 0351 4697 662 or 4697 661

Telephone counselling is currently provided on Tuesday and Thursday from 9 - 12 and 13 - 17 o'clock.

Zittau and Görlitz

On site

Campus of the HSZG in Görlitz
Brückenstraße 1
House II, Room 264
02826 Görlitz
Tel.: 03581 374 3134

Office hours

Due to the spread of the corona virus, social counselling will not be available until further notice.

However, the social counselling service provides telephone and online counselling. The social counselling service is of course also available by e-mail.


Telephone counselling is currently provided on Tuesday and Thursday from 9 - 12 and 13 - 17 o'clock. Outside these hours, please use the e-mail counselling service.

Phone: 0351 4697 662 or 4697 661