FAQ (Questions & Answers) about student accommodation
In our FAQs you will find the answers to the most frequently asked questions about student accommodation.
Questions and answers on following topics:
All Questions and Answers ordered by Topics:
Questions about application and allocation of student halls
- Who is entitled to apply for a room in a student hall?
- When can I submit the online application for a place in a student hall?
- Can I name housing preferences and how long is the waiting list?
- On what criteria are the rooms allocated?
- When and how will I be informed about the room allocation?
- What are the chances that I receive an apartment and that my wishes can be considered?
- How many rooms will be available on my arrival date?
- How can I live together with people studying the same thing I am?
- I would like to live together with my girl-/boyfiend in a student hall. What are we supposed to do to make sure that we will be allocated a room in the same hall?
- What should I do if for some reason I do not require a room in a student hall after having applied?
Questions about lease, rent and deposit
- Why do I have to authorize a SEPA direct debit mandate before concluding a rental contract?
- What is a reservation charge?
- What is the deposit for?
- When and how will I receive the contract?
- When will I receive my keys and can move in?
- How long is a basic lease?
- Can the contract be terminated?
- What can I do if I do not feel comfortable in my room after having moved in?
- Is it possible to have a look at the room before moving in?
- Besides the monthly rent are there any other costs I will incur?
Questions about furnishing and life in the student hall
Questions about insurance, registration and car
- Are my personal belongings insured against theft or damage in the student hall?
- Are there any car parking facilities near the student hall?
- Must I register? Where do I get a proof of address?
- What is meant by second residence property tax?
- As a tenant in student halls, do I have to pay the German broadcast fee "Rundfunkbeitrag" (formerly known as "GEZ")?
Questions about Internet access in the student hall
- What do I have to do if I want to use the Internet in my room?
- How much does the Internet connection cost?
- How fast is the Internet connection?
- Do I have unlimited data volume (flat rate)?
- Where can I find out how much data volume I use?
- What happens to my internet connection if I move to another student hall?
- Is there a cancellation period for the Internet when I move out?
- How do I hook up my computer?
- Which Internet provider supplies the connection at my student hall?
- Is there WLAN/WiFi in student housing?
- Can I use TV or streaming services and VoIP via the Studentenwerk Internet connection?
- What else should I know about my Internet connection?